Terms & Conditions

Product Information
Health Connection reserve the right to change prices. Products may differ from illustrated.

Cancellations & Returns
You have the right to cancel an order for up to 7 working days after the day following the delivery of the Products. Goods must not be returned for any reason without prior agreement. In all instances of agreed returns, details of invoice numbers and dates of supply must be included. The Customer shall be liable for carriage on returned items.

We operate under The UK Consumer Protection (Distance Selling) Regulations Act 2000. Click here for more details.

WEEE Regulations
Health Connection is obliged under these regulations to offer our customers free take-back of their WEEE on a like for like basis when they buy a new Electrical or Electronic product from us.

For example, if a customer bought a new hand held massager from us we would accept the hand held massager back and prevent it going into a landfill site by disposing of it safely.  Customers must return their WEEE item to us within 28 days of purchasing their new item.

The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment.  The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.

The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.

Recycling reduces the environmental and health risks associated with sending electrical goods to landfill.

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.